ITIL certification and training at Hyperboards

 

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Hyperboards provides ITIL (Information Technology Infrastructure Library) certification and training for leadership in project management. This is where you will develop the expertise to organize engineers, manage project life cycles, allocate resources, assess risks and improve overall project performance – from planning to delivery. If you have been looking for the ITIL certification cost or what is ITIL certification worth, we will help you from day one to have a smooth future.

ITIL training helps you get recognised as an IT services management expert. The ITIL certification at Hyper Boards brings you face-to-face with project management problems and helps you solve them smoothly in the future. ITIL or ITSM certification with the framework tools is what you need in today’s business.

Why come to Hyperboards for ITIL certification?

Hyperboards specialises in a flexible learning path, helping you manage your time round the clock quite easily. Access learning materials, videos, projects, classes and workshops – as you choose – through our online ITIL course facilities. At Hyperboards, you can also get personalised coaching to maximise your professional skills and hands-on experience.

Specialists teaching ITIL courses at Hyper Boards provide you strong technical skills and fundamental concepts in IT service management.

The following experiences will be part of your course at Hyperboards ITIL certification:

• Project standardisation and quality assessment of communication, risk management and compliance. Make sure executives have a zero-leakage workflow to adhere to project standards.
• Develop project life cycle strategies and service delivery models to improve efficiencies and deliver long-term growth in the life cycle model.
• Provide configuration solutions and add value to service management and the app-development strategy for user cases as per given needs. Improve pipeline strategies to attract more market requests.
• Provide a service-support and delivery strategy, with detailed resource allocation, general security parameters and transition of the service through stages. Also provide a data-driven strategy for continuous improvement.
• Understand engineering requirements and provide a communications, support and delivery model for IT services. Manage device procurement and set up a heterogeneous network of data-sharing devices for engineering and IoT requirements.
• Provide stakeholders solutions to economise service delivery and customer service in a supply chain project. Use data and configure new capture techniques to streamline communication and cloud-sharing between the stakeholders.
• Create new a framework for resource optimisation, costing and warranty management systems with business rules that limit the scope of errors. Strengthen relationships management and management practices.

Identify people, skills, technologies and create value streams to help an organisation deliver software services efficiently. Provide key data-sharing rules to eliminate inefficiencies and bottlenecks.

 

Course outline:

• Goals of ITIL4 Foundation
• Service value creation
• Service relationship management
• Resource optimisation, costing and warranty
• Four dimensions of service management
• ITSM value systems and management practices
• People, organisations and value streams

 

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Learning path

ITIL® Intermediate CSI

The ITIL® Intermediate Continual Service Improvement (CSI) certification will showcase your ability to apply principles, methods, techniques, and best practice elem ents of metrics-driven continual improvement within the ITIL service lifecycle. The course is one of the key qualifications in ITIL Expert training but can also serve as a free-standing qualification to establish your expertise in continual service improvement and enhance your IT service management career opportunities.

Course Content:

• ITIL® Intermediate CSI

ITIL® Intermediate SD

The ITIL® Intermediate Service Design (SD) course is one of the key qualifications in the ITIL Service Lifecycle category and is designed to expose you to the archi tectures, processes, policies, and documentation of IT service management. You will learn to organize, implement and improve service design in IT environments and prepare for the ITIL Expert and Master’s levels of the ITIL framework. We’ve developed this course to help you pass the ITIL Intermediate SD exam on your first attempt

Course Content:

• ITIL® Intermediate SD

ITIL® Intermediate SO

TThis ITIL Intermediate Service Operation (SO) course is one of the key qualifications within ITIL Service Lifecycle training and will establish your ability to enabl e responsive, stable and repeatable IT service delivery. The ITIL framework sets international quality benchmarks for IT professionals around the world. This course focuses on IT governance, risks, budgets and strategic assets and will provide you with service operation expertise during the strategy, design and transition phases.

Course Content:

• ITIL Intermediate SO

ITIL® Intermediate SS

The ITIL® Intermediate Service Strategy (SS) certification will establish your ability to effectively perform planning, design, development, and implementation of I T service management. You’ll learn to identify challenges, risks, and critical success factors in the IT services lifecycle and create and operate customer-focused ITIL service strategies. The course is one of the key qualifications in ITIL Expert training but can also serve as a free-standing qualification.

Course Content:

• ITIL® Intermediate SS

ITIL® Intermediate ST

ITIL® Intermediate ST Certification is a key qualification for the ITIL Service Lifecycle training that will help you plot your course as an expert IT professional. The certification demonstrates your knowledge of process elements, practice components, and management techniques to build, test, and implement products and services. You will learn how service transition can be applied to other stages of the service lifecycle and its impact on decisions during service strategy and service operations.

Course Content:

• ITIL® Intermediate ST

ITIL® Managing Across The Lifecycle (MALC)

As the final module within the ITIL Service Lifecycle training, the ITIL® Managing Across the Lifecycle (MALC) course will establish your ability to integrate servi ce management processes across the full spectrum of IT practices. You’ll learn to define management objectives, purposes and functions; implement and improve service capabilities, and manage governance within the ITIL framework – the standard that sets international quality benchmarks for IT professionals around the world.

Course Content:

• ITIL Managing across the Lifecycle (MALC)

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